Payment Terms
Last updated: November 4, 2026
Orbixagoods is operated by HUNTERS LEATHERWARES LIMITED. These Payment Terms apply to purchases made at https://orbixagoods.com/.
Accepted Payment Methods
Available payment methods are displayed at checkout and may include credit cards, debit cards, and PayPal. Availability depends on your location, currency, and payment provider. Please use only a payment method you are authorized to use.
Prices, Currency, and Charges
The final payment screen shows the transaction currency, item prices, applicable discounts, shipping charges, and taxes collected by us before you place your order. Your bank or payment provider may apply its own exchange rate or foreign transaction fees.
Import duties or taxes not collected at checkout may be assessed by the destination authorities. Please review our Shipping & Delivery page for details. A displayed local-currency estimate does not override the currency clearly shown on the final payment screen.
Payment and Order Confirmation
Payment must be successfully authorized or received before an order is dispatched. A payment authorization may temporarily reserve funds before a charge is completed. An order acknowledgment confirms that we received your order; a dispatch confirmation confirms shipment.
If an item is unavailable or a material pricing error affects your order, we will contact you rather than charge a different amount or substitute a different item without your agreement. If we cannot fulfill an order that has been paid for, we will cancel the affected items and refund the amount paid for them, including associated delivery charges where applicable.
Declined Payments and Payment Concerns
If payment is declined, check your billing information and contact your bank or payment provider.
Do not repeatedly submit payment if you are unsure whether an order succeeded. Contact us with your order email and transaction reference so we can help check its status.
Please do not email full card numbers, card security codes, or account passwords.
Changes and Cancellations
Email support@orbixagoods.com as soon as possible, preferably within 24 hours of placing your order. We will try to help while the order has not been dispatched and fulfillment can still be stopped.
A request within 24 hours does not guarantee cancellation. Once dispatched, an order normally cannot be changed or canceled; eligible returns remain available under our Return & Refund Policy.
This does not limit cancellation rights arising from a shipping delay or applicable law.
Refunds
Refunds are made to the original payment method.
We inspect returns and initiate eligible refunds within 5 business days after receiving the returned items. For an accepted cancellation before dispatch, we initiate the refund within 5 business days.
Refunds due because we cannot ship are issued promptly within applicable legal deadlines. Your payment provider controls when the credit appears in your account.
Please see our Return & Refund Policy for eligibility, return shipping, and refund amounts.
Buying a standard product from our store does not create a subscription or authorize recurring charges.
Contact
HUNTERS LEATHERWARES LIMITED, operating Orbixagoods
Registered Office Address:
Flat A-B, 2nd Floor
Precious Industrial Centre
18 Cheung Yue Street
Cheung Sha Wan, Kowloon
Hong Kong
Email: support@orbixagoods.com
Customer Support Phone: +1 478-394-2211